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V4ink Knowledge Base Updated: August 26, 2021

The Ultimate Guide of HP 962/962XL Ink Cartridge

 

 

 

 

 

Printer is one of the most basic necessities of the office. Without it, most office work will not be completed. During the epidemic, more people can only work from home, which is also inseparable from printing equipment. HP Officejet Pro 9015e has been rated as the best printer in 2021 by many websites. It is also inseparable from its HP 962 ink cartridge. Let's meet this ink today.

 

 

 

Are HP 952 and 962 Compatible?

 

No, although the HP 962 and HP 952 look the same, but they are two different models. The HP 962 is an upgraded version of the HP 952 ink cartridge. In other words, the printer compatible with HP 962 ink is an upgraded version of the printer compatible with HP 952 ink. Therefore, the HP 962 is compatible with specific printer models which are completely different from the HP 952.

 

 

Which printers are compatible with HP 962/962XL?

 

HP 962/962XL work with the same printers, which is: OfficeJet Pro 9010, 9012, 9014, 9015, 9016, 9018, 9020, 9025, 9026, 9027, 9028, 9029, 902X.

 

 

What is the difference between HP 962 and HP 962XL ink cartridge?

 

The biggest difference between HP 962 standard yield and HP 962XL High Yield is their page yield. They are the same physical size and are installed in the same way, but there is more ink in the XL cartridge.

 

HP 962 (3HZ99AN) Standard Black Ink Cartridge can print up to 1000 pages

HP 962XL (3JA03AN) High Yield Black Ink Cartridge can print up to 2000 pages

 

HP 962 (3HZ96AN) Standard Cyan Ink Cartridge can print up to 700 pages

HP 962XL (3JA00AN) High Yield Cyan Ink Cartridge can print up to 1600 pages

 

HP 962 (3HZ97AN) Standard Magenta Ink Cartridge can print up to 700 pages

HP 962XL (3JA01AN) High Yield Magenta Ink Cartridge can print up to 1600 pages

 

HP 962 (3HZ98AN) Standard Yellow Ink Cartridge can print up to 700 pages

HP 962XL (3JA02AN) High Yield Yellow Ink Cartridge can print up to 1600 pages

 

 

How long can HP 962 and 962XL cartridge last?

 

Generally speaking, the HP 962 and 962XL ink cartridge can be stored for 18-24 months without being opened, but it is also affected by temperature and humidity.

The service life of the ink cartridge is generally determined by the page yield. The page yield of HP 962 Standard ink is 1000 pages per black and 700 pages per color ink cartridge based on 5% coverage (A4/Letter). The page yield of HP 962XL ink is 2000 pages per black and 1600 pages per color ink cartridge based on 5% coverage (A4/Letter). 

 

 

Can HP 962 ink dry out if not used?

 

If your HP 962 ink is not used for a long time, the print head is easy to be blocked, and cleaning the print head requires a lot of ink. To make sure you get the most out of your ink cartridge, you need to use the printer at least once a week.

 

 

Is it worth buying 962XL ink cartridges?

 

The main difference between the standard and high yield (XL) cartridge are the amount of ink in each cartridge. Standard ink cartridge contains less ink and is, therefore, less expensive than high yield cartridge. XL or high yield cartridge contains more ink and therefore can be used to print more pages at a better value per page.

 

Let’s take the HP 962 and 962XL as an example:

 

Cartridge Series

OEM Price*

Page Yield

Cost per Page

HP 962 Standard Yield black

$32.99

1000 Pages

3.3 cents

HP 962XL High Yield black

$44.99

2000 Pages

2.2 cents

 

So, are XL ink cartridges worth buying? As mentioned above, XL cartridges are more expensive than standard cartridges. However, they are also more cost-effective because the average cost per page is lower, making them a good choice for people who print frequently or who want to save money in the long run.

 

 

Why is HP 962 ink so expensive? 

 

This is the most famous razor and blade theory.

Businesses don't mind selling their printers to you at a loss because they know that once you buy their printers, you will fall into a cycle. You must buy their specific cartridge. You have no choice but to do so. Merchants will earn more money from sales ink cartridges day by day. Finally you will find that the cost of the cartridge has been much higher than the price of the printer.

In addition, printer companies attribute the high cost to the technology and the materials they use. However, the cost of the materials they use is very low.

 

 

Are there affordable alternative for HP 962 ink?

The answer is yes! There are three kinds of affordable alternatives for HP 962 cartridges.

 

1. Refilled ink personally

Compared with the original ink cartridge and non-original ink cartridge, refilled ink is absolutely cheaper. Users only need to buy ink and refill it into the used original ink cartridge.

But in fact, the refilling process is extremely complex, and it can mess up your hands and table. The refilled ink cartridge is not sure to be recognized by your printer. An error "non-cartridge" is likely to appear.

 

2. Remanufactured ink cartridge

Remanufactured ink cartridge is a kind of ink cartridge which is collected by a third-party consumable supplier after recycling, cleaning and refilling. Although remanufactured ink cartridge has the same appearance as original ink cartridge and may be fully compatible with printer, it does not mean that its quality and printing effect are the same as original ink cartridge. Due to the recycle chip, the ink cartridge may not be recognized by printer.

 

3. New compatible ink cartridge

The new compatible ink cartridge is developed and produced by the third-party consumables supplier, which is a new unused ink cartridge. Its appearance and brand are completely different from the original, but they can be recognized by our printer as well as the original ink cartridge and can perfectly match our printer. If you are looking for a cheap alternative cartridge, v4ink HP 962XL ink cartridge is your best choice. V4ink provide you with HP 962XL (3JA03AN) Black ink cartridge and HP 962XL KCMY 4 Color Set with best price. You can save up to 45% than buying OEM products.

 

 

How to troubleshoot the HP 962/962XL ink cartridge?

In our daily life, we often encounter this kind of situation. When you put a new compatible HP ink cartridge into your printer, the printer keeps telling you that you “Replace cartridge” or the ink level is still read empty. In order to prevent third-party ink cartridges from being used in their printers, HP manufacturers have designed an ink cartridge protection device in their printers, so that compatible ink cartridges cannot be recognized by HP printers.

The cartridge protection feature impacts the following HP cartridge series*: HP

60, 61, 62, 63, 64, 65, 301, 302, 303, 304, 902, 903, 906XL, 907XL, 910, 934/935, 950/951, 952/956XL, 962, 953/957XL, 954/958XL & 970/971.

 

How can HP printers recognize your compatible ink cartridge? You need to trick your HP printer, so how to operate? Let's take a look at the v4ink guide:

 

 

 

 

Step 1: Remove the new cartridge from the printer and reload the old ink cartridge back into the printer.

Step 2: Wait about 10 minutes before proceeding to the next step.

Step 3: Remove the old cartridge and then re-install the new cartridge.

 

Your HP printer should now recognize the new cartridge. If not, try the following alternative steps:

Step 1. Remove the new ink cartridge from the printer.

Step 2. Please shut down your printer and power it down for 10 minutes.

Step 3. Re-connect the power cord, but do not turn on the power button for the time being.

Step 4. Replace the new ink cartridge with the printer.

 

 

How to solve the quality issue of HP 962/962XL ink cartridge?

01. White streaks, or lines/bands in solid color area fills

 

 

 

 

The cartridge may be empty. Please note that if you recently have received a "low ink" warning alert, the inks possibly run out. If not, after determining which color cartridge is causing the print quality problem, you can run print head cleaning on the printer to try and solve the problem.

 

 

 

 

How to clean the print head

1. On the printer control panel, slide down to open the dashboard, and then select the settings icon

2. Slide up on the screen and select printer maintenance

3. Select "clean print head" and then select "continue"

If the print quality on the test page does not improve, try to clean a second or third time as needed. If it cannot be improved after the third cleaning, the cartridge may need to be replaced.

 

02. Leaking ink

The source of the leak needs to be identified and corrected.

If there is a small amount of ink leaking at the edges, seams, or other areas of the nozzle, gently clean / wipe it off.

If ink appears to leak directly from the print head nozzle, gently dry / wipe the print head area with a wet paper towel for a few seconds. Repeat until the leak stops.

 

03. The color doesn't match the previous one, seems dim or faded

The color printed out should look similar to the original cartridge. If you recently replaced the operating system or software driver, the problem may be caused by the difference between the previous configuration and the current configuration. Some operating systems and software drivers display / print different color intensity levels for a same source image. Also, check the carton and print quality mode to ensure that the paper and print settings are optimized for your print job. In draft mode, printing will be faster and less ink will be used, but the quality and ink saturation of printing and are low, what’s more, horizontal streaks may occur. If these ideas don't work, try running the print head cleaning utility, which can correct the situation.

 

04. Missing Colors

If the printer displays severe quality problem on print performance and / or multiple color losses (including blank pages) observed in the printer self-test page or print quality report, it is recommended to select the "Clean Printhead", "Cleaning" or "Head Cleaning"  function from the printer ‘Tools/’Maintenance’ menu. You may need to activate the "Clean Printhead" Function two or three times to help restore and restart the ink system.

 

 

Can HP 962 cartridges be refilled?

 

Yes, you can, but not a good idea.

v4ink have tested on the OEM / New Compatible and Refilled ink cartridges. The results show that there is a big gap between the Refilled ink cartridge and the OEM / New Compatible ink cartridges. The quality and stability of the OEM / New Compatible ink cartridge is far better than that of the refilled ink cartridge.

To sum up, refill HP 962 ink cartridge by yourself is not a good way to save money, and it is likely to damage your printer. OEM HP 962 ink is so expensive, so how to save money? V4ink reminds you that the new compatible ink cartridge can almost match the OEM ink cartridge in various performances, however the price is only 50% of the OEM ink cartridge. That is to say, you can buy two new compatible v4ink HP 962XL ink cartridges for the price of one OEM HP 962XL ink cartridge. The best way to save money is to give consideration to both quality and price.

 

Now you have a systematic understanding of HP 962 / 962xl. If you have any questions about HP 962 / 962xl, please feel free to contact our after-sales team directly. Our email address is: support_team@v4ink.com or contact us on Facebook: @v4ink.